1. Introduction
BundleBirds ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.
By installing and using BundleBirds, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Store Information
When you install BundleBirds, we collect:
- Store name and domain
- Store owner email address
- Store timezone and currency
- Shopify plan information
2.2 Product Information
To provide bundling functionality, we access:
- Product titles, descriptions, and images
- Product prices and variants
- Product inventory levels
- Collection information
2.3 Order Information
To track bundle performance, we access:
- Order totals and line items
- Discount codes applied
- Order dates and status
2.4 Customer Information
For customer targeting features, we may access:
- Customer tags (for VIP targeting)
- Customer order history (aggregate only)
- Customer location (country/region for geographic targeting)
We do not collect or store:
- Customer payment information
- Customer passwords
- Sensitive personal information
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our bundling service
- Display bundle offers on your storefront
- Calculate discounts and pricing
- Generate analytics and reports
- Improve our app and develop new features
- Provide customer support
- Send important service updates
- Process billing and subscriptions
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices:
- All data is encrypted in transit (TLS 1.3) and at rest
- We use secure, SOC 2 compliant hosting providers
- Access to data is strictly limited to authorized personnel
- We maintain regular security audits and updates
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (hosting, analytics, support)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
6. Data Retention
We retain your data for as long as your app is installed. Upon uninstallation:
- Bundle configurations are deleted within 30 days
- Analytics data is anonymized and retained for 90 days
- Billing records are retained as required by law
You can request immediate deletion of all your data by contacting us at support@bundlebirds.com.
7. Your Rights (GDPR/CCPA)
You have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Restriction: Request limited processing of your data
To exercise these rights, contact us at support@bundlebirds.com. We will respond within 30 days.
8. Cookies and Tracking
BundleBirds uses essential cookies to maintain your session and preferences within the app. We do not use tracking cookies for advertising purposes.
On the storefront, we may use local storage to remember customer bundle selections during their shopping session.
9. Children's Privacy
BundleBirds is a business application and is not directed at children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Continued use of BundleBirds after changes constitutes acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: